We recommend downloading a full package and extracting its content to the root of your disc (C:). Main drivers and applications will be in util2 folder. Follow installation instructions to install/update drivers.

• CF-29C/E (MK1) Full Package, Windows XP
• CF-29C/E (MK1) download one-by-one

(913) 685-8855 from 7:30am – 5:30pm CST.

Toughbook Restore Disk

The Toughbook Recovery disks as well as just about any part you may need can be obtained from Heartland Services. They are the only authorized repair facility in the United States.

You must have the part number of the part needed as well as the full model number of the laptop that needs the part. You can reach them at (913) 685-8855 from 7:30am – 5:30pm CST.

If you need a part number, ask! We will try to help you. You cannot order the parts (strangely enough) online with Heartland.

Prices for recovery discs are in $20-30 range + shipping.

Update. Unfortunately you will need exact part number to place an order. Below are part numbers some model. Please contribute in comments if you have information on your Toughbook.

CF-18 Recovery Disks (Set of 3 CDs)

• CF-18 MK1 Windows XP (CF-18BHKZXKA, etc) — p/n DFQX3714MA1, code MK1-XP1M-TGW
• CF-18 MK2 Windows XP (CF-18DHB22KA, etc.) — p/n DFQX3799MA1, code MK2-XP1AM-TSW
• CF-18 MK4 Windows XP — p/n DFQX4003MA3, code MK4-XP2M-TSW
• CF-18 MK4 Windows XP Tablet — p/n ?? , code MK4-XPTM-TSW

CF-30 Recovery Disks (1 DVD)

• CF-30 MK2 Vista Business — p/n DFQM8357MA, code MK2VBM

CF-W2 Recovery Disks (1 DVD)

• W2 MK1 Windows XP — p/n DFQX3691MAU, code MK1-XP1M-W

Each set of drivers is compatible with particular model only. Use our Toughbook Model Locator to decide which driver package you need.

Driver installation procedure.

TPM Driver Update Instructions

Windows Vista

• CF-19C/D/E (mk1) 67MB + TPM Driver 95MB

Windows XP

• CF-19C/D/E (mk1)

In order to reduce download size, packages contain no drivers for Intel PRO Wireless. These drivers and utility program can be easily downloaded from Intel website directly.

Each set of drivers is compatible with particular model only. Use our Toughbook Model Locator to decide which driver package you need.

• CF-18B (MK1)
• CF-18D/E (MK2) Fixed
• CF-18F/G/H (MK3)
  – Windows XP Professional SP2 30MB
• CF-18K/L (MK4) – Windows XP Professional SP2 30MB
• CF-18N/P (MK5)

In order to reduce download size, MK3 and MK4 packages contain no drivers for Intel PRO Wireless. These drivers and utility program can be easily downloaded from Intel website directly.